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Frequently asked questions

We understand how frustrating this pet food shortage can be – especially for pet parents. As we work to resolve our inventory issue, you may want to consider an alternative Hill’s pet food so you can continue the care for your pet’s needs.
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With so many factors outside of our control, we can’t commit to a specific date. What we can tell you is that our team is working hard to fix the situation and bring back the food your pet loves. In the meantime, we have other options that your pet may love, and check with your veterinarian for a recommendation.
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Hill’s is committed to delivering high-quality products and precise nutrition to meet pet requirements for every life stage and lifestyle. We continually evaluate our formulations and will make slight adjustments when necessary to account for changes in nutrient levels that can occur naturally over time. We are more than happy to answer any additional questions you may have.
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Just like people, eating amounts vary from pet to pet. Most Hill's pet foods have a feeding guide on the package to help you determine the proper amount to feed your pet. Please keep in mind that the feeding guide is intended only as a starting point, and you should follow your veterinarian’s recommendation based on your pet's specific health needs.
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